ICM (UK) – International Qualifications

ICM (UK) – International Qualifications

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International Certificates (6 Months)

Learn how to manage hotel operations, customer service, and catering departments efficiently. Ideal for those aspiring to become supervisors or managers in the hospitality industry.

  • Introduces students to travel agencies, tour planning, ticketing, and customer service within the tourism sector.

Covers cleaning standards, linen management, guest room presentation, and customer care for hotels and lodges.

Focuses on laundry management, stain removal techniques, and the safe use of cleaning chemicals and equipment.

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ICM (UK) – International Qualifications

International Diplomas (1 Year)

A hands-on program focusing on international cookery, menu planning, kitchen management, and food presentation.

Teaches restaurant service, beverage operations, customer relations, and financial control in hospitality businesses.

Prepares students to oversee hotel and resort operations, including front office, housekeeping, catering, and guest experience.

  • Provides in-depth training in tour management, travel operations, marketing destinations, and tourism entrepreneurship.

Equips learners with the skills to plan, organize, and manage professional events, weddings, and corporate functions.